Today marks exactly one year since i started working in sales. I started working as a Public Relations and Marketing officer but my job involved a lot of sales before moving to work as a Sales executive Officer in Banc assurance. From selling goods and services to selling a promise.
In Banc assurance, the Bank provides insurance needs for its clients. This includes; credit life, insurance premium finance, motor insurance, domestic package, WIBA( Work Injury Benefits Act), medical insurance, personal accident and so on.
Covers are tailored to suit a clients need and lifestyle.
Having worked as a Banc assurance sales executive; i have learned a lot in the field of Insurance and Banking.
Moving forward, this is what i learned in sales;
- Failing to plan is planning to fail. You have to plan your daily itinerary to be able to achieve a goal. Most of my unproductive days at work were when i failed to plan. I learned that a simple plan goes all the way to make your day productive.
- You will never arrive. I cannot claim to have all the knowledge in Insurance. Every day, i learnt something new. New products are always introduced in the market and it was a learning experience.
- Do not have expectations from your clients. This is to avoid disappointments. Whenever a clients seems to like your idea, you do not have to expect that they will buy your idea. Do not always expect something from them, always try to inform them appropriately though.
- Do not underestimate or overestimate your clients knowledge. Always ask to confirm if you are on the same page.
- Always collect premium first before issuing cover. When dealing with covers such as motor insurance, always collect premium first. This is because some clients will go missing as soon as they receive the insurance certificate . You do not want to beg a client you met on the street to pay for insurance after you issued the cover to them.
- Do not feel bad when prospective clients don’t buy your products. You will be snobbed for even trying to sale insurance. This industry is not for the faint hearted.
- Know your target audience.
- Have knowledge of the products you are offering. Without proper knowledge, you will not be confident in selling and this will be noticed by your prospective client.
You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
- Friends , family and colleagues make the best referrals. Invest in them.
- Do not beat yourself when you don’t make a sale. Do not give up. Wake up and try another day.
- A positive attitude will make your work fun and easier. You cannot expect a positive result with a negative mind.
- Be grateful for everything. You are a lot happier when you are grateful.
I am happy and grateful that i had the opportunity to work with amazing people in the Insurance Industry .This job has made me grow professionally and as a person. I hope that the lessons i learnt will be able to help you out.
“Insurance companies sell what might happen tomorrow. Historians sell what certainly happened yesterday.”
“Lies Have expiry dates but the truth never expires”
― Oche Otorkpa